Friday, June 17, 2016

GTD Step 3 - Orginize


Step # 3 in the Getting things done process is to Organize everything, and as I pointed out in my last post, I do not have a good system for this yet.  My desk hasn't spun out of control again, but that is mostly because I have been traveling this week and Starbucks doesn't let you leave stuff there.
I am attacking this problem in 2 separate manors, Physical Filling & Digital Filling.

Physical Filling:  I have never been good at this, I keep to much stuff, never get to it for review and end up shoving it in a drawer at some point to make room for new stuff I will never look at.  I have been pretty ruthless with my purging of new documents / physical things that cross my desk, but the stuff I do need to keep I am still at a loss for how to properly review it then store it.

I do have the GTD suggested alphabetical filling drawer, but I am already finding that I store things in different places depending on my mood.  Credit card statements are a good example, did I store it under Visa - Bank Name, Bank Name, or Credit Card Statements (and why do I now have 3 separate files for the same basic info)?

I'm sure over time this will work its self out but right now this is a big source of my frustration, which leads me NOT to file things (or at least not to enjoy filing things)

Digital Filling: Digital filling is going much better, but I have had to divide it into 3 separate areas that address different types of digital files:

1) E-mail: E-mail is still coming at me with a furious pace, but I have scheduled 1/2 hours 2 times a day (sometime a 3rd at night) to review and process all the incoming email.  I still haven't found a good way to do this from my mobile device so for the time being it will all be done in Outlook.

Any item that has an actin tied to it, I have created a Quick Step button to Create a Task with the Email attached to it so I have the required information tied to it.

I have created a folded called @Task Inbox and a rule that moves any email that I send to myself (including from my other email accounts) into that folder.  This way I can send myself notes (and other features explained in a second) for further review.  From the @Task Inbox I can then Create a Task or move to the @Review folder.

To create @@Waiting On Tasks, I BCC myself on the request to the person, which then shows up in my main Inbox.  I am really disappointed that there is no way to create rules on BCC'ed emails in Outlook 2013, I would love these emails to also end up in the @Task Inbox folder so I can address them at a later time.

One thing that I have found most handy so far is the creation of an @Meeting Notes folder.  During meetings I still take notes with pen and paper (mostly because I have really nice pens) then immediately after the meeting I send myself an email with Client Name - Meeting Notes in the Subject line, which then triggers another rule to move it to the @Meeting Notes folder.  The plan is then I am on my way to a client I can open the old Meeting Notes email and review it quickly, then after the meeting just add the newest info on the top part of the email and resend it to myself.

As for storing all my Reference emails, I have created a couple of Quick Step buttons to move email to folds names Internal, Clients, Partners, Review and Other, each of which moved the said email into the appropriate folders.

Currently (as of writing this blog) I have only have 42 unread emails in my Inbox (which I should be able to rip through before my weekly task review) 3 emails to Review and 6 new Meeting Notes.

Its not zero (yet), but a far cry from where I was when I started this process.

2) Documents: When I say documents I mean anything that I am working on (client proposals, presentations, action plans).  The Filing of these for me is quite easy, I have been using the same basic filing structure for 15+ years.

I have created folders in My Documents representing Clients (with sub folder Client Name), Events, Expenses, Travel, then create both folders and files underneath them with a YYYY.MM.DD-Descriptive Name.  This way I can quickly track when I worked on something (especially events and travel).  Like I said, I have been using this file structure for ever, and it hasn't failed me yet.

3) Archive Stuff: This is stuff that I just don't need to keep on my laptop.  Software images and Pictures/Videos are the biggest space hogs on my laptop so I move them off to a small portable external USB drive that is attached to my docking station in my home office.  I also have a script that runs each night to copy anything new on this USB drive to another server on my network just in case.  Most of the stuff here isn't in the YYYY.MM.DD-Descriptive Name format but more of the SoftwareVendor/VersionNumber format.

All in all, a couple of weeks in and things are going pretty well, now if I could just address my issues with Tasks on a mobile device (both entering and reviewing) I think I would be all set.

Tuesday, June 14, 2016

What do you do with Business Cards

After my office / life cleanup, I found that I have 100's of business cards that I have collected over the years from clients, partners, competitors and just random people that I have crossed paths with.

My question to everyone is: What do YOU do with all the cards you collect?

Years ago I use to enter every single one into my Contacts in Outlook (via different mobile apps / direct into outlook) but found that I ended up with over 5,000 contacts, most of which I would not likely contact.  So over the years I started piling these cards up in the boxes that my Business cards came in and only entered the ones (like clients) that I knew I would need in the near future.

Quickly sorting through my current pile of cards, I sorted them into 3 separate piles:

  1. People that I should be in contact with (Example: Clients & Partners)
  2. People that I may contact one day (Examples: Software vendor reps)
  3. People that I don't remember meeting / have no clue why I have their cards

The first group is easy to figure out what to do with, schedule time and make sure their contact info is in / up to date in my Contacts.

The second group is really where I am struggling, do I put the effort into entering these all into my Contacts in Outlook, just leave them as is for future reference, or trash them...

The third group, straight in the garbage can.

Monday, June 13, 2016

GTD Step 2 - Processing the In Tray

"Processing the In Tray" sounds like a big job, and it is, but not in the way I had originally thought it would be.

It took me well over 3 hours to process everything in my in tray(s), most of that time was spent filing papers and documents, figuring out what was on USB / DVD's then what to do with them and just generally figuring out what to do with stuff.  It was exhausting!

A couple of things learnt from this process:

  • My current filing system isn't very efficient / effective for this process
  • A single reference store wont work for me since I have USBs / DVDs that have to be stored in a separate file system.
  • I keep lots of crap I don't need to.
So now that everything this cleaned up (well almost everything) I can spend my energy and focus on the tasks at hand. 

GTD Step 2 - Processing my Email Inbox

Because the number if unread emails now topped 1,800 I decided to see if I could rip through processing them in 2 to 3 hours (I was travailing and had a couple hours in a hotel room before my first meeting) before I processed the my In Tray (which was back in my home office, so I couldn't address it until I returned)

Using the 2 Minute Rule, where if an action will take less than 2 minutes to complete you should (or must) do it immediately or else create a next action task for it, I started reviewing each email, newest to oldest, replying to, creating a task or moving the email into a folder called "Reference Emails" (which I plan to go through later and create some sort of folder structure).

Not surprisingly, id say 90% of the email in my inbox had no action / next step tied to it, it was just there for reference.

I did how ever end up with the following:
 - Replied to 45 emails (2 Minute Rule).
 - Created 5 Next Action Tasks.
 - Had over 50 emails where I was Waiting On someone else.
 - Moved 18 emails to a folder called "Review Later", mostly blog articles / videos.
 - Deleted 300+ emails with no values.
 - 28 emails that I need to unsubscribe from.

GTD - My Inbox Empty - Step 2 Processing your inboxWhen I was all said and done, I now only had 18 emails in my Inbox (those emails that had arrived while I was processing the rest of them) which I was able to process quickly and for the first time that I can remember, I had an Inbox down to zero emails (3 more came in while I was taking the screen shot, which will be processed later when I have time)


Friday, June 10, 2016

GTD Step 1 - The Mind Dump

This was the part of the process I was least looking forward to, but it turned out to be pretty easy and quite eye opening on how much I have commented to / planned to get done.

I spent about 45 minutes entering "Projects" directly into Outlook (decided to go this way to start) then took a short break and sat out on my deck with pen and paper and continued to write out projects for another hour.

Once everything was written out I spent about 30 minutes entering the paper based "Projects" into outlook and creating "Tasks" for projects that had next steps that I could do (did a number of 2 Minute Rule Tasks as well)

Here is the final counts from the mind dump and existing current projects / tasks:

Projects


  • 107 .@Projects
  • 94 .Home Projects
  • 58 .Mike 2.0 Projects (Self Improvement / Vacations / Etc)
  • 3 MRA Projects
  • 16 Someday

Tasks:


  • 77 @@NextActions
  • 30 @@WaitingOn
  • 26 @Computer
  • 17 @Errands
  • 51 @Home
  • 5 @MRA
  • 18 @MYSCA

Ok... that is a lot of stuff to get done, but it is stuff I already had to get done, now its just all in one place and organized so I can attack it without having to worry if I have missed anything.

I still haven't processed my physical In Tray, which I am sure will create a pile more projects & tasks that will be added to my lists, but for now this is a good start.

My plan is to finish processing the physical In Tray before my first weekly review, but if I don't get around to it, it can wait (it has waited list long, whats another couple of days.)

Thursday, June 9, 2016

GTD - Outlook Lists Setup


Ok the next step before Processing my In Trays and email Inbox is to setup Outlook Categories as my GTD Lists

To start with I am gong with the following:
    - 10 Task Lists
    - 5 Project Lists

The difference between a project and a task is a task is a next action that would complete that task and a project is something that would require multiple tasks to complete.

I'm sure this will change / expand / contract over the next couple of weeks, but here is a breakdown of my "Lists" and the naming convention I believe I will end up using.

Lists:

1) @@NextActions:  This will be my list of next physical actions that can be completed anywhere and anytime.  I went with the double @ to ensure it was at the top of the Lists list.

Examples of @@NextActions:
  • Review and Post next GTD Blog post
  • Email customer about issue resolution
2) @@WaitingOn: This is my list of items I am waiting on actions from for other people.  I plan to BCC myself on any email that requires someone else to act on, then I can create a Task with that email as an attachment to ensure I have the right info associated with the task.

Examples of @@WaitingOn tasks:
  • Name - Action - Date
  • Bob - Create document for client X - June 7, 2016
3) @Agendas:  This is supposed to be used for notes on upcoming meetings, not sure if I will actually utilize this one, but created it and will see how it works for me.

4) @Calls: Calls that need to be made, pretty self explanatory.

5) @Errands: Things that need to be done as I am out and about.

6) @Home: Actions related to my ".Home" projects.

Examples of @Home Tasks:
  • Home - Repair - Hang plant
  • Home - Repair - Fix Deck
  • Home - Garden - Weed back garden
  • Home - Organize - Equipment Room
7) @MRA: tasks related to my board position with the Manitoba Ringette Association

8) @MYSCA: Tasks related to MYsock.ca business

9) @Personal: Tasks related to my personal life

Examples of @Personal Tasks:
  • Mike 2.0 - Finance - Review Investments
  • Vacation - Rushing River - Book Campsite
  • Beer - Keg Wheat Beer (use due date)
10) Someday:  Projects / Tasks that I will get around to "Someday"

Examples of Someday:
  • Vacation - China
  • Mike 2.0 - Learn French
  • Beer - Become certified BJCP Beer Judge

Projects:

1) .@Projects: This is a list of current (work related) projects that must be reviewed on a regular basis to ensure I stay 100% on top of.  I used the .@ to ensure it stayed in top of my lists and project lists.

Examples of .@Projects:
  • Client X - RFP
  • Training - Certifications
2) .Home Projects: These are projects related to my house that can include repair and organize.

Examples of .Home Projects:
  • Home - Repair
  • Home - Organize
  • Home - Garden
3) .Mike 2.0 Projects: Mike 2.0 is what I am calling anything that would be considered self improvement or under one of my hobbies.

Examples of .Mike 2.0 Projects:
  • Mike 2.0 - Health
  • Mike 2.0 - Finance
  • Mike 2.0 - Education
4) MRA Projects: These are larger projects that I will be working on for the MRA.

GTD Step 1 - Physical Collection

If you are familiar with the GTD methodology, you know the first step is to collect everything physical around your office, house, car, EVERYWHERE that you may have tried to use as a reminder to do something and put it all in one In Tray.

GTD - My In Tray - Getting Things Done
Since I knew I had a lot of stuff laying around my office, car and house, I decided to improvise my first In Tray and use a pretty large and deep cardboard box for the initial collection.  I will use the more standard plastic In Tray once I get through the initial collection and processing of physical things, but for now this seems to work best.


After about an hour of initial collection, I needed to add a second, much larger box and ended up finding a number of very interesting things.
GTD - My In Tray Full - Getting Things Done
1) I found about 300 pages of blank computer paper that I had piled up in different piles.
2) 2 iPods that were dead / needed new music.
3) 18 flash drives that I wanted to see what was on the.
4) about 150 CD/DVD that had collected around my office.
5) Cables, lots and lots of cables.

Next step is doing a mind dump of everything (and again I mean everything) that is on my mind and that I am trying to remember to do (like post this blog).  I am going to use the suggested method of utilizing pen and paper for this and try to write down every current and future test or project that is currently weighing on my mind (examples, this project, upcoming vacation, unresolved issues at a client) and then during the processing phase convert these pages to Tasks & Projects in Outlook .  I am hoping / planning to do this in the afternoon so, with any luck I will have another update on my process later this evening or tomorrow.

GTD - Lily Dog - Not helpful in the collection process - Getting Things Done
Side Note:  This is my dog Lily and she was NOT helpful at all in the collection process.
I suggest if you have a dog (puppy in my case) you keep it out of your collection area.  I had to keep her out of my office after the 3rd time she pulled something out of the pile and ran away with it.
Cute, but not productive!

GTD Tools

Since I am always on the move, the tools that I choose to utilize in my GTD journey have to be ultra mobile, extremely easy to input data and accessible almost anywhere (both online and offline).

I am considering the following 4 tools for this process:

  1. Microsoft Outlook 2013: This is the tool that I get the majority of my "work" information through, so it only makes sense to see if I can utilize it for this process.  It will be a bit of a challenge at first to separate "Tasks" & "Projects" from the "Reference" emails, but its something that I working on in my head to figure out the best way to implement.  This also carries over to my mobile device seamlessly via Nine Mail for android (although I'm not convinced ont he Task capabilities as of yet of Nine). I know there are some GTD plugins and some setup guides for Outlook, but at moment I want to try and setup everything as simply as possible. Once I am more involved in the method I can look for specific plugins / add-ons that will address the specific issues / needs that I have.
  2. EverNote: Is a great tool and would (at least the paid version) would probably fit everything that I will require, but I really do not like the desktop client for this software.  Also, since this is another peiece of software that I will have to open to enter tasks (there is an email into option) and review what tasks need to be completed there is a chance of it not being reviewed as regular as it should be.  If Outlook wont fit the bill I will probably move to EverNote.
  3. doit.im (http://doit.im/) is built on the GTD method so everything thing is already there for you.  My major concern with this tool will be the ease of getting tasks into it and logging into it regularly from my desktop to review the tasks at hand.  If I do move to a more dedicated task, project & goal management platform doit.im will probably be the one.
  4. Wunderlist: When I first started the Getting Things Done book, I was 100% convinced that I was going to use Wonderlist for this process, but after seeing doit.im, there really is no comparison between the 2.

Wednesday, June 8, 2016

GTD - My journey to Getting Things Done

I am busy, overwhelmingly busy and I need help!  I have a hard time sleeping at night (too many things on my mind) and constantly am forgetting commitments I have made to others.  If the only thing I gain from this process is a good nights sleep, it will be well worth the effort,

Like most people I am busy.

I work in sales and at this moment I have over 1,700 unread emails in my inbox (and I only keep 3 months of mail in my inbox), 9 voice mails I haven't checked, my "daily" todo list now has over 100 items on it (it has now become a weekly todo list) and my desk / home office is a complete mess.  (See Picture)

Most weeks I have 5 - 10 scheduled meetings with clients, partners and team members and I do a moderate amount of travel that induces a monthly 12+ hour round trip drive to another province and bi-monthly flights to other cities around Canada and the US.  I'm also a mobile worker which means I have a home office, a hotel style desk at our company office, work from Starbucks, client sites, my car, partner sites, basicly anyware I can sit and open my laptop or stand and view my phone I work from.

Besides my day job, I have a wife and 3 kids, coach soccer in the summer, ringette in the winter, sit on the board of directors of one of the provincial sports organizations, have a side online business, have a puppy (named Lily who is currently 12 weeks old), have fiends, somewhat of a social life, use to spend time in the gym and homebrew beer.

On my last road trip I decided to listen to the Getting Things Done audiobook to kill the time and get a good understanding of the process. Getting Things Done by David Allan promises a method to help me organize and stay on top of all the "things" I need to get done in my business and personal life. I ended up listening part #2 again on the drive home to really understand the processes that will be required, and like the author says, if you read the book again it will be a completely different experience.

Over the next couple of days / weeks I will be starting the process as outlined in the book and on http://www.gettingthingsdone.com and will be using this blog as both a personal diary to help me keep on track but also a means to share my successes, failures, lessons learned and methods I have chosen to follow to implement this process.

I unfortunately wont be able to follow the suggested process exactly, the only time I would be able to clear off 2 full days in my schedule would be weeks from now, and im hoping that putting a couple hours a day into the process will yield decent results, but I will try to stick with the suggested process as close as I can other than that.

I am looking forward to getting started soon, not looking forward to the amount of "stuff" that will require action after the collection phase, but am optimistic that this whole process will bring me closer to the "Mind like water" state that is discussed in the book.